FAQ

What questions do you have?

What is the Connect4Work Service?

Connect4Work offers vocational rehabilitation services to businesses, specialising in retention strategies for employers to assist employees to Stay-At or Return-To work after an absence. Our goal is to promote employee Attendance, Ability and Retention by supporting Health, Safety and Wellbeing at work.

How can Connect4Work help my organisation?

Connect4Work provides significant value to businesses by offering comprehensive support and expertise in converting employee absenteeism to attendance at work. Here are several ways in which this service can benefit businesses:

  • Reduced absence costs.
  • Retention of valued employees.
  • Improved productivity.
  • Compliance with legal requirements.
  • Enhanced employee Well-being.
  • Access to proven expertise.

How does it work?

Connect4Work provides businesses with the tools, support, and guidance necessary to transform absenteeism by focusing on proactive management, engagement, and employee well-being, the service enables businesses to optimise their workforce, reduce costs, and create a positive and inclusive work environment.

How can I refer to Connect4Work?

Referrals are accepted from 

Solicitors, 

Insurance companies or 

Organisations: from HR, Team Leads, Occupational Health or Health & Safety officers.

Consent must be received from the Absent Employee prior to sharing their contact details.

What are the main challenges for employers in managing employee absence?

The primary challenges experienced by employers are 

  • Uncertainty – not knowing if or when their employee will return to work
  • Understanding what accommodations might be necessary or appropriate
  • Reduced productivity levels 
  • Increased risk of staff present getting overwhelmed
  • Tracking absenteeism requiring increased management time

What are the main challenges for employees returning to work after absence?

The primary challenges to achieving a successful return to work are 

  • Managing pain – possibly due to a medical condition
  • Managing workplace relationships /expectations
  • Managing workplace accommodations
  • Maintaining good mental health
  • Fatigue

What is Vocational Rehabilitation?

How does Vocational Rehabilitation (VR) benefit Organisations?

VR is about supporting organisations to plan for the return to work of absent employees – or where there is a risk of absence, by exploring early interventions and reasonable accommodations. The outcome is to 

  • protect and maintain employment, 
  • reduce absence duration or repeated incidents of absenteeism.

What is the VR process?

VR refers to programs that seek to return disabled or injured individuals to their optimal physical, mental, social, vocational, and economic ability VR may be a stand-alone activity or carried out as part of a wider role or rehabilitation programme. How can absenteeism be controlled? Tips to Reduce absenteeism in 8 steps
  1. Create a clear attendance policy.
  2. Ensure access to the policy in different formats
  3. Implement the attendance policy consistently and equitably
  4. Keep track of absences, whether short or long term
  5. Address unplanned absences as soon as possible
  6. Seek to understand root cause of absence
  7. Encourage employee engagement and discussion
  8. Foster a workplace culture of support, openness and inclusion 

How can I help an employee return to work?

Helping an employee return to work after an extended absence can be challenging, but it’s essential to provide support to ensure a smooth transition.

Here are some steps you can take to help an employee return to work:

  • Recognise that every employee’s situation is unique to them;
  • Tailor your approach to meet their individual needs;
  • Listen to what your employee is telling you;
  • Be prepared to be flexible 
  • Let your employee know they are valued and you are open to supporting them.

What are the main challenges for employers to manage absences?

  1. Tracking Absences can be time-consuming especially when there are multiple absence incidences.
  2. Loss of Productivity, this results in lost revenue and decreased efficiency. Employers will want to to minimise the impact of employee absences by proactively managing the absence and ensuring the employee does not drift.
  3. Increased Costs: Absenteeism can increase costs particularly in industries where staffing levels are critical as employers may incur additional overtime, or recruiting temporary staff to cover absent employees.
  4. Compliance: Employers must comply with various employment laws and explore reasonable accommodations where an employee has made a request.
  5. Employee Morale: Frequent or extended employee absences can affect team morale and create a negative work environment. Employers are encouraged to ensure employees feel valued and are supported during their absence and in their return to work journey. 
  6. Communication. Employers can maintain communications with absent employees about their attendance expectations, as well as supporting colleagues who continue to work but may be impacted by absences.
  7. Return to work Planning: Helping employees return to work after an absence can be challenging but is achievable. Employers need to balance the needs of the employee with the needs of the business and ensure that accommodations are made if required.

How can I refer to Connect4Work?

Connect4Work accepts referrals from Solicitors, Insurance companies or directly from organisation’s – including their HR, Occupational Health or Health & Safety officers,.  Consent must be received from the Absent Employee prior to sharing their contact details.  Please email info@connect4work to schedule a time to talk or clarify any questions you may have regarding the process.